Modern Information Management Practices of Small and Medium Enterprises (SMES) in Enugu Metropolis

This research study aimed at determining the Modern information Management practices of Small and Medium Enterprises (SMES), in Enugu Metropolis. Specifically, the study sought to determine the information generating practices, the information processing practices, the information disseminating practices, the information storage practices and the information retrieving practices of SMEs in Enugu Metropolis. Five (5) research questions and two (2) null hypotheses were formulated in line with the objectives to guide the study. The instrument used was the questionnaire and the population comprised 1023 respondents, which was made up of 321 employers and 702 employees in the 117 accredited SMEs in Enugu Metropolis. One hundred and twenty seven (127) employers and four hundred and eighty seven (487) employees were randomly selected from the sixty (60) companies studied. Data collected were analyzed using mean, standard deviation and t-test. The major findings include: Asking of questions enhance information generating; associating with colleagues improve information generating and co¬-ordination among workers. Problems encountered by SMEs include: lack of needed skills for ICT; inadequate provision of ICT equipment and facilities; absence of seminar and workshop affect employers and employees performance. The following recommendations were made based on the findings: Employers and employees of SMEs should participate in conferences, seminars and workshops in order to update their skills, abilities and knowledge on the emerging information management practices; computer is now an indispensable tool in modern :business therefore all SMEs employers and employees should be computer literate; efforts should be made by employers and employees to adopt a method of sourcing information through reading of newspapers, magazines, catalogues, watching and listening to television and radio.

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